Insurance Companies Robbing Patients Robbing patients to pay CEOs

 leads to unprecedented medical insurance corporation greed.


Over the years, we have frequently commented on the negative role the legal profession and government regulations have had on the healthcare delivery system and rising costs for the patient.

Today we comment on greedy and uncaring medical insurance companies and CEO and executive greed that rivals that seen in other American industries the last few decades.

This particular story is well documented in a recent Jan. 1, 2008 release from The Association of American Physicians and Surgeons.

A year ago, William McGuire, M.D., was ousted from his position as one of the highest paid executives in the U.S. because of a backdating scandal.

More than 80 corporate officials lost their jobs in the scandal.

Dr. McGuire, former chief executive of UnitedHealth Group, agreed to one of the largest executive-pay givebacks in history, forfeiting $620 million in stock option gains and retirement pay, to settle civil and federal claims against stock-option backdating. The final outcome, however, remains uncertain as of Dec. 28, 2007.

McGuire still retains about 24 million stock options that currently could be cashed in for a gain of about $800 million on top of the $500 million in pay he received from UnitedHealth between 1991 and 2006. A freeze on these assets was continued by U.S. District Judge James Rosenbaum in a Dec 26 ruling, pending a decision by the Minnesota Supreme Court on whether he has the power to examine the settlement beyond just rubber-stamping it. State courts give varying degrees of deference to special litigation committees.

The committee, appointed by UnitedHealth¹s board, had concluded that some of the accusations against McGuire might have merit, but the cost and risk of suing him might not be worth it. McGuire neither admitted nor denied wrongdoing.

The two former Minnesota Supreme Court justices on the committee wrote that their ability to evaluate McGuire¹s potential defenses were, "hampered by his unavailability for an interview." They interviewed 50 other people over the course of a year (Joshua Reed, Chicago Sun-Times Dec. 7, 2007).

Judge Rosenbaum also expressed some thoughts about the amount of money that McGuire had claimed when he was forced out of UnitedHealth. "Words such as 'huge,' 'fantastic,' 'astounding,' 'staggering,' or 'astronomical,' do not describe $1 billion," he wrote. "Such a sum can only be thought of as 'transcendent,' or in terms of the gross national product of smaller members of the United Nations" (Vanessa Fuhrmans and Peter Lattman, Wall Street Journal, Dec. 28, 2007).

McGuire is barred from serving as an officer or director of a public company for 10 years. He also still faces a criminal inquiry.

UnitedHealth's current CEO, Stephen Hemsley, plans to voluntarily have his remaining options repriced, effectively forfeiting $50 million, on top of the $190 million in gains he agreed to give back last year on options with questionable grant dates (Wall Street Journal Dec. 7, 2007).

While growing into a colossus, UnitedHealth has repeatedly failed to perform its basic job of paying medical bills. UnitedHealth, which covers 70 million Americans, has been sanctioned in nine states for paying claims slowly; shortchanging doctors, hospitals, or patients; or poorly handling complaints and appeals.

One Nebraska woman complained to state regulators thatUnitedHealth's computers had incorrectly rejected claims related to her son's surgery six times.

At one point, UnitedHealth owed Dr. George Schroedinger, an orthopedic surgeon, $600,000. He and his clinic sued UnitedHealth of the Midwest in 2004.

Deciding for the clinic, U.S. District Judge Stephen Limbaugh of Missouri declared that the company's claims processing systems were "flawed in many ways, denying, reducing, and improperly processing claims on a regular basis. And despite innumerable requests, United was unwilling to remedy the underlying errors in its systems" (Star-Tribune Dec. 12, 2007).

Payment troubles continued after the verdict, and Dr. Schroedinger filed a second lawsuit. "These people can never get it right, which says to me that they just plain lie," he said in an interview.

Failure to pay isn't the only complaint. The insurer also gives incorrect information on which physicians are in its network, creating enormous problems for physicians' staff.

The AMA said that no other insurer has prompted as many complaints as UnitedHealth about abusive and unfair payment practices. AMA officials have met with UnitedHealth executives 16 times since 2000, with little to show for it.

"They have always got a new plan to fix it," said Dr. William G. Plested III, past president of the AMA. But "nothing ever happens."

It seems to us that this case is just the tip of the insurance iceberg. More and more stories are appearing daily in the news media about how insurance company are instructing employees their jobs are to deny claims and/or delay payments.

With such a high percentage of medical premiums and other costs going to the legal profession, to maintain compliance with endless government rules/regulations and being hoarded by the insurance companies and executives — is it any wonder medical costs are increasing so dramatically?

It's time to take a closer look at the medical insurance companies.

UnitedHealth Group is not the first medical insurance company to rob patients, hospitals and clinics to pay obscene salaries to their executives.

It's a modern day robbing patients to pay pimps.

Michael Arnold Glueck, M.D., comments on medical-legal issues and is a visiting fellow in economics and citizenship at the International Trade Education Foundation of the Washington International Trade Council.

Robert J. Cihak, M.D., is a senior fellow and board member of the Discovery Institute and a past president of the Association of American Physicians and Surgeons.

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